• Glass or ceramics
• Sharp knives (inc. cheese knives)
• Alcohol – a fundraising licensed bar is onsite
• Drink – other than sealed plastic bottles of water, carbonated soft drinks or sealed cartons of juice.
• Illegal substances
• Any item which may reasonably be considered for use as a weapon
• Disposable barbeques, Candles, Chinese or sky lanterns, or laser pens
• Unauthorised professional film or video/audio equipment
• Animals (other than registered guide or hearing dogs)
• You may not bring larger folding tables or non-folding furniture – but you may bring folding picnic tables and folding picnic chairs

All the above items will be confiscated but can be collected at the end of the evening. Anyone resisting confiscation of disallowed items may be evicted.

Smoking

All public and working spaces onsite are no smoking, including all stages. This includes electronic cigarettes.

If you do smoke, please go to the designated smoking area and use the butt bins to dispose of your cigarette ends.

Under age drinking

If you look under 21, you will not be served alcohol unless you can prove you are over 18 by presenting ID (UK Driving Licence, Valid Passport). If you don’t want to bring your passport or driving licence, use a PASS ID. See pass-scheme.org.uk for details.

Behaviour

You should not seek to create an “encampment” in the middle of the body of the audience with your folding picnic tables and chairs.

Please respect your fellow audience members and move to the front if you want to stand prior to the interval.

Any person behaving inappropriately will be required to leave the concert.

After the concert

Please respect our neighbours at the end of the evening by leaving Hampton Pool quietly.

NOTE: Purchaser in dispute acknowledges having read these Ts&Cs prior to purchase and ticket holder prior to venue entry.

• No refunds. In the event of cancellation of the event only the face value of the ticket will be refunded. In the event of a partial cancellation any refund will be at the promoter’s discretion.
• The following items are not allowed in the venue:
• These are licensed premises and you are not allowed to bring your own alcohol into Hampton Pool
• As this is a swimming pool, sharp knives (including cheese knives), ceramics, glass and/or bottles are not allowed onto the premises under any circumstances. This also applies to disposable barbeques, candles, Chinese or sky lanterns, and laser pens
• Any illegal substances
• Any item which may reasonably be considered for use as a weapon
• For your security, we will be conducting bag searches before entry and any items noted above will be confiscated.
• NO SMOKING ALLOWED (including e-cigarettes/vaping).
• An adult must accompany children under 16. The responsible adult must be in possession of a child ticket for children aged between 4 and 12 years old (on the date of the concert). Infants aged 3 or below may attend free of charge and no ticket is necessary. In all cases, we would recommend the use of ear defenders for young children.
• Ticket user assumes all risks of personal injury incidental to the event, whether occurring prior to, during, or subsequent to the event. Ticket user also accepts responsibility for loss, injury or damage to property. However nothing shall exclude liability for death or personal injury caused by negligence or any other type of liability that can’t be limited or excluded by law.
• This ticket is a revocable license. Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, any of these terms & conditions and applicable laws.
• This ticket is valid only for the event for which it is issued.
• This ticket is not redeemable for cash.

• Reproduction of this ticket is not permitted.
• Ticket user consents to the use of his/her image or likeness, incidental to any video display, transmission or recording of the event by venue, artist or promoter.
• Any resale of tickets must be at face value or below.
• This ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade purposes without the express written consent of the venue.
• Fake or counterfeit tickets are void.
• The use of cameras, video or audio recording equipment (including smartphones) for filming performances is prohibited.
• No readmittance to the venue after initial entry at the main gate.
• No animals (except assistance dogs) allowed into the venue.
• We reserve the right to introduce any government or local authority mandated requirements / restrictions in place on the date of the event.
• Pool usage: Rules & regulations regarding using the pool are available to be read here: Pool Rules

General Information

• Gates may open up to 20 minutes before advertised starting time.
• Licensed bar, BBQ and food will be available with all major credit and debit cards accepted.
• If driving, please park considerately.
• You may bring folding picnic chairs and tables, but not larger folding tables or non-folding furniture. You should not seek to create an ‘encampment’ in the middle of the body of the audience.
• Customers are advised to wear appropriate clothing and footwear and protection against potential inclement weather.
• Please be considerate to others at the concert and do not open umbrellas during performances.
• Ticket resales will be available via Twickets which you can access here.

Warning – Strobe lighting may be used during the concert.